Secure Access and VPN Connections
Blocked Access for VPN Connections and Unsupported Regions
To protect the security of our customers and the integrity of our operations, we have implemented security measures that limit access to the checkout process. Our online store blocks access to the payment page from VPN connections and also from countries where we do not ship. These restrictions help reduce the risk of fraudulent activity and protect all of our users and their data from potential threats.
Anti-Fraud Measures in the Store
We use advanced fraud detection and prevention tools to secure every purchase. These tools analyze multiple security factors, such as connection location and activity history, ensuring that all transactions are made by legitimate cardholders. This technology allows us to block suspicious access and prevent situations where an unauthorized person, who has found or stolen the owner's bank card and ID, could attempt to make purchases without permission.
Options for Clients Blocked by Security
If you are located in a restricted country or need to use a VPN connection to access our site, we recommend contacting us for an alternative. Our team is available to enable access to the payment page manually for you, after confirming your identity as an authorized customer. You can contact us via:
- Contact Form
- Email: info@tiensol.com
- Phone: +34 633 187 743
- WhatsApp +34 633 187 743
We are committed to offering a safe and flexible shopping experience, so that all our customers can place their orders with confidence and security.